For Those Who Must Travel Due to an Essential Role
North Ferry is committed to the health and safety of our passengers and crew. Using a professional cleaning company and additional staff, we have increased the frequency of cleaning and disinfecting all shoreside facilities. All vessel door knobs, railings, and other frequently touched surfaces are being sanitized often. Our crew regularly sanitizes their hands or gloves.
Working together, we can reduce the spread of the virus. When riding North Ferry, please consider the following:
1. Be prepared with a ticket, exact change or a completed check payable to North Ferry Co. This is particularly important if you are ill or have been exposed to COVID-19. Rates are available at www.northferry.com or call the office at 631-749-0139.
2. North Ferry has increased the number of books available at the office window to four per household, per week.
3. Order tickets via US mail by sending us a check and a pre-addressed stamped envelope. We will turn around mail orders the same day they are received. Ticket delivery is subject to US Postal Service schedules.
4. If you board with a vehicle, please have all drivers and passengers remain in the vehicle for the duration of the trip. Vehicle engines should remain off and your emergency brake should be set.
5. If you are a 5- or 6-Day commuter, display your commuter card behind the glass so it can be scanned.
6. Keep your windows closed at all times other than when engaging with the crew.
7. If you are a commercial account and have not had all your fleet “stickered”, please come by the office on Monday, Tuesday, Thursday or Friday.
8. Keep sanitizer and disinfecting wipes in your vehicle. If you do not have access to these items, you may use 70% isopropyl alcohol to sanitize hands after coming in contact with cash (or to sanitize your steering wheel and other high touch areas in your vehicle).
9. Foot passengers should practice social distancing of 6 feet when in the ferry terminal, going through the turnstiles and while boarding. Weather permitting, foot passengers may remain outside the passenger cabin.
10. There are restrooms with hot water and soap on both the Shelter Island and Greenport sides of the route. Wash your hands or sanitize after touching money, tickets or high touch surfaces in accordance with CDC guidelines.
Office hours will be slightly reduced to 10 am through 4 pm Monday through Friday and 9 am to 12 pm on Saturdays. North Ferry appreciates your patronage and understanding during these stressful times. We are doing our best to keep our customers/ crew healthy and the ferries operating.